Terms and conditions of our car rental in Alicante

Terms & Conditions
GENERAL TERMS AND CONDITIONS OF CONTRACT: hereinafter the Contract, entered
into between Unione Motion S.L with CIF nº B-45768900 and registered office at Calle
Doctor Fleming, num 399 Polígono Torrehirerro, 45600, Talavera de la Reina, Toledo,
Spain, hereinafter Unione Motion (also called lessor) and the Lessee, whose
identification data are included on the front of the Contract, (hereinafter the lessee).
Commercial Name: Moovers Mobility Lovers.

  1. SUBJECT MATTER OF THE CONTRACT, DOCUMENTATION, OBLIGATIONS AND
    PROHIBITIONS
    The purpose of this contract is the use of the driverless vehicle for the expressly
    contracted service. The services are governed exclusively by these particular conditions
    and general conditions set out below and signed by both contracting parties.
    Unione Motion delivers the renter a rental vehicle (no driver included in the service)
    described in the corresponding contract signed by the renter, in perfect working
    condition, with all its documents, tyres, tools and accessories, as well as in good general
    exterior and cleanliness condition and the customer declares to receive the vehicle
    reviewed having previously checked that its operation and general condition is good and
    that he accepts and binds himself to all terms and conditions described in this contract,
    undertaking to return it in operation or towed at the company's offices on the day of
    the expiry of this contract.
    It is the renter's responsibility to:
  1. FEES AND EXCESS
    Unione Motion offers these two rates:
    Full to Full (basic).
    This fee includes:
  1. RETURN OF THE VEHICLE
    The vehicle will be returned at the place, date and time stipulated in the contract and in
    the same condition in which it was delivered by the lessor, with all its documents, keys,
    tools and accessories. Any alteration in the agreed return conditions may result in
    additional charges for the renter. If the vehicle is returned excessively dirty and this
    means that it cannot be properly inspected or needs more than 30 minutes of cleaning,
    it will be considered special cleaning, which incurs a charge of €100.
    The duration of the rental contract may not exceed 25 days in any case.
    In the event of early termination of the contract by decision of the tenant, the tenant
    will not be entitled to a refund of the days not used in the rental.
    There is a courtesy margin of 59 minutes late in the return of the vehicle with respect to
    the agreed time, so if it is returned outside this margin the renter will pay an extra
    amount of €25 in addition to the full payment of the daily rate for the extra days. The
    final amount for this reason will be subject to the time of return of the vehicle.
    There will be no possibility of contract extension after the end of the original date and
    time of the contract. If there are suspicions of misappropriation of the vehicle and the
    customer does not provide reliable evidence of force majeure, Unione Motion may
    activate the non-return protocol by filing a complaint with the relevant authorities from
    59 minutes after the end date of the contract. All costs associated with the non-return
    protocol will be charged to the customer.
    If the renter wishes to extend the rental of his/her vehicle, he/she must notify the lessor
    at least 24 hours before the date and time of the end of the contract, the vehicle must
    be inspected before making the extension, Unione Motion reserves the right not to rent
    if any requirement for the use of the vehicle is not met.
    One of the requirements may be a flight number and boarding pass in the customer's
    name.
    The customer must sign a new contract for the extended days at the time and pay a new
    amount immediately for the coverage of this new service, the lessor not guaranteeing
    that such extension can be carried out.
    If the return of the vehicle is not carried out at the place, date and time stipulated in the
    contract, this would entitle Unione Motion to charge the amount corresponding to the
    additional days for the delay in addition to the payment of €25 as a penalty for the
    economic damages caused, as well as any expenses derived from the repatriation and/or
    recovery of the vehicle. It is expressly forbidden to return the vehicle at the airport
    terminals of Departures and at any other location other than the original location where
    the vehicle was collected, or which is expressly authorized by Unione Motion.
    In the event of abandonment of the vehicle outside the place stipulated in the contract,
    Unione Motion would be entitled to charge €200 for this, plus the costs involved in the
    recovery of the vehicle.
    Failure to comply with this condition entitles the lessor to activate the non-return
    protocol and take charge of the vehicle without prior notice or require it judicially.
    The customer authorizes Unione Motion to track the rented vehicle using a GPS
    geolocation system if necessary.
    If the customer has the need to return the vehicle outside office hours, that is, from
    Monday to Sunday from 23:00h to 07:00h, the client may deposit it in the AquaCar
    Parking car park on the road from Torrellano to the Airport, Km 1, 03320 Torrellano,
    Alicante, paying at the time of delivery of the vehicle an amount of €25 for this concept.
    This service is only available for Infinity rate contracts.
  2. RENTAL CHARGES AND FORMS OF PAYMENT.
    4.1 Rental Charges
    The renter agrees that Unione Motion may charge the following items after the end of
    the rental of the vehicle, by means of electronic payment systems or any other payment
    system, without its express authorization:
  3. 'Extra cleaning' charge for the costs of an extra cleaning service because of the
    manifestly unsuitable condition of the vehicle at the time of return. In addition, stains
    on upholstery, including those caused by saltpeter and excessive traces of sand, animal
    hair, the smell of tobacco or other substances, will be considered as poor condition of
    the vehicle, with a maximum surcharge of €100.
  4. Charges caused by the loss of documents and keys to the vehicle, and/or sending the
    set of keys to the vehicle to the corresponding office, in cases of loss, breakage, water
    ingress, return of the vehicle keys to an office other than the one where the vehicle is
    effectively returned, or any other situation for which the vehicle is paralyzed for
    reasons attributable to the renter. See charges in the damage table available on our
    website.
  5. The amount of moving the vehicle with a tow truck, when necessary, except for
    mechanical reasons except those that are due to negligence or have been derived from
    misuse of the vehicle by the renter.
  6. Expenses, in their entirety, arising from the loss, deterioration or damage to wheels,
    body and paint, bodywork, trims, tires, (including punctures and blowouts), tools, glass
    and glass, mirrors, clutch, accessories, vehicle interior, as well as problems arising from
    an error in the type of fuel refueled. See charges in the damage table available on our
    website.
  7. Expenses, in full, caused by damage to the underbody including the lower wings/flaps.
  8. Tolls, fines, penalties and court costs incurred by the customer during the term of this
    Agreement and have been paid by Unione Motion.
  9. In the event of receiving a penalty or fine and unless the renter has taken out the
    Infinity Rate or the Super Cover, the renter expressly accepts a charge of €35 for
    administrative and postal costs.
  10. The costs of repairing, in full, the damage caused to the vehicle in the event of an
    accident, when any of the following circumstances occur:
  1. INSURANCE AND COVERAGE
    The settlement of contracts includes the payment of compulsory motor insurance and
    compulsory civil liability coverage. This coverage is guaranteed and assumed by the
    insurer with which the lessor has the corresponding insurance policy, and the lessee and
    authorized drivers, by signing this contract, are adhered to as insured to said policy.
    The spouse, ascendants, descendants and siblings or relatives of the lessee or authorized
    drivers, as well as their partners or persons who have a commercial, employment or
    dependency relationship with them, are not considered third parties for the purposes
    of the insurance.
    5.1. Accident Coverage:
    It exempts the renter (except for the amount of the excess, stoppage and accident
    management charge) from financial and civil liability for damage caused to the vehicle.
    Express Exemptions from Accident Coverage:
  1. ACCIDENTS
    The renter undertakes to inform Unione Motion within a maximum period of forty-eight
    hours of any loss and to transmit to it any notifications relating to such loss, providing
    the corresponding accident report or complete details of the opposing party and any
    witnesses. This is also included for customers with Full-to-Full Rate, Infinity Rate and
    Super Cover coverage.
    The tenant must not prejudge or acknowledge responsibility for the act, collect all
    possible data and notify the authorities if there is guilt on the part of the opposing party.
    The renter shall not abandon the vehicle on public roads, always taking appropriate
    measures to protect the vehicle.
    In the event of an accident, regardless of the cause of the accident, and unless the Super
    Cover has been taken out or the Infinity rate has been contracted, the lessor will charge
    the renter a fee of €45 for accident administrative procedures.
  2. REPAIRS
    In the event of a mechanical breakdown, the Unione Motion offices have the assistance
    telephone numbers of each vehicle brand, to which the lessee must go in the event of
    not being able to drive the vehicle to a nearby official workshop of the brand or
    workshop arranged by Unione Motion for the recognition of the fault or to the nearest
    Unione Motion office.
    If the vehicle is to be repaired, the lessee must inform Unione Motion of the fault and
    its cost before taking any action, so that the repair can be authorized in writing at that
    workshop or decide to repair it at a workshop contracted by the lessor.
    The costs of authorized repairs or replacement of fluids that have been paid by the
    renter will be reimbursed by the lessor, except for punctures, upon presentation of the
    corresponding receipts, unless such breakdown has been caused by negligence or
    misuse of the vehicle by the renter, in which case these expenses must be paid plus
    travel expenses. towing and stopping of the vehicle, or if such repair has not been
    authorized by the lessor.
  3. FUEL AND EXCESS MILEAGE
    It is the renter's responsibility to refuel the vehicle with the appropriate type of fuel and
    additive, the amount of which will always be at their own expense. Any expenses or
    repairs resulting from the use of inadequate fuel will be borne by the renter.
    The vehicle must be returned with at least the amount of fuel in the tank listed in the
    box in the "expected return" section. If this is not the case, the renter must pay the
    amount of fuel missing at the price in force at that time, as well as the amount of €20
    for the refueling service. The latter concept is excluded for the Super Cover and Infinity
    Rate.
    The lessor markets the "Full – Full" fuel policy, the lessee expressly accepts, and knows
    in advance, the fuel policy according to the rate he chooses.
    Unione Motion is a vehicle rental company for holiday use only. Those customers who
    demonstrate indications of commercial use, such as: corporate email, corporate
    telephone number, indicating intentions of commercial use, etc. Any commercial use of
    the vehicle and/or abuse of unlimited mileage, accidents and intensive utility to the
    vehicle will be in breach of the provisions of the contract and, therefore, we reserve the
    right not to rent and refuse future rental services.
  4. EXTRA CHARGES
    The settlement or final total amount of the rental is subject to the return of the vehicle
    being made in the same condition in which it was delivered in expected date, time and
    place, so the lessee must pay the lessor, once the vehicle has been returned, any extra
    charge incurred attributable to said lessee based on these general conditions.
  5. THEFT, DAMAGE AND LOSS OF PERSONAL BELONGINGS.
    Under no circumstances will Unione Motion be held responsible for stolen, damaged,
    forgotten or lost items inside the vehicle.
  6. CHILD RESTRAINT DEVICES.
    Unione Motion has approved child restraint devices that can be supplied to customers
    upon payment of the rental fee. The installation of the same will be solely the
    responsibility of the renter. In case of non-return, loss or theft, the lessor will be charged
    the amount of €54 for the devices known as "booster/elevator" and/or €72 for the
    devices known as "Baby Seat".
    The fees for child restraint devices are as follows:
    Baby seat:
    8 €/day per rental and seat.
    Maximum €72.00 per rental and accessory.
    Lift the Booster:
    6 €/day per rental and seat.
    Maximum €54.00 per rental and accessory.
  7. CANCELLATION OF CONTRACT AND/OR RESERVATION. (RIGHT NOT TO RENT)
    Unione Motion reserves the right to terminate the contract and/or reservation in
    advance imminently and without any compensation in any of the following cases:
  1. INFORMATION ON DATA PROTECTION
    Responsible
    Unione Motion S.L
    CIF: B-45768900
    C/ Doctor Fleming, 399 Yinghierro
    45600 Talavera de la Reina (Toledo)
    email: info@moovers.mobi
    Purpose
    We process the information provided to us by interested parties to provide the
    requested services (car rental) in a correct and professional manner, to manage the
    sending of the information they request, and to provide interested parties with offers of
    related products and services of interest to them. We may contact you and send you
    commercial communications by ordinary mail and electronic means (SMS, email,
    WhatsApp).
    The personal data provided will be kept for as long as the commercial relationship is
    maintained, its deletion is not requested by the interested party and/or for a period of
    five years from the last confirmation of interest.
    To be able to offer you products and services according to your interests and to improve
    your user experience, we will create a "commercial profile", based on the information
    provided. No automated decisions will be made based on such a profile.
    Legitimation
    The legal basis for the processing of your data is the request that appears in your order
    book, and/or your request for a quote, always in accordance with the terms and
    conditions contained therein.
    The prospective offer of products and services is based on the consent requested, and
    in no case will the withdrawal of this consent condition the performance of the contract.
    You have the obligation to provide the data necessary for the provision of the service,
    otherwise we will be unable to provide it.
    Recipients
    Data will not be transferred to third parties other than the managing entity of the
    UNIONE MOBILITY GROUP, for administrative purposes, unless there is a legal obligation
    or the necessary provision of a service.
    Rights
    You have the right to exercise your rights of access, rectification, deletion and portability
    of your data, as well as to restrict or oppose its processing. You also have the right to
    withdraw your consent and to lodge a complaint with the Supervisory Authority.
    Origin
    The data collected always comes from personal interviews held with you and always in
    relation to the provision of the requested services. They are collected through forms in
    documentary and computerized support.
  2. JURISDICTION AND APPLICABLE LAW
    This contract will be governed by Spanish law and, if the lessee deserves to be
    considered a consumer or user, any discrepancy will be submitted to the jurisdiction
    corresponding to the place of fulfilment of the obligation, such consideration being that
    of the place where the rental began, and all this in accordance with the express
    provisions of the current regulations on consumers and users.
    Notwithstanding the foregoing, and in accordance with the express provisions of article
    38 of Law 16/1987, of 30 July, on Land Transport Regulation, Unione Motion, expressly
    expresses its will against the resolution of any dispute arising because of the contracting
    of vehicle rental services being resolved through the Transport Arbitration Board.
  3. ADDITIONAL PROVISION
    It is the landlord's responsibility to read this agreement carefully; Any doubts or
    disagreements must be stated before accepting and/or signing the contract.
    In the event of a breach of any of these clauses, the lessee assumes full liability for
    damages that may be caused by such breach to the lessor or to third parties.
My bookings
Further information
Choose quantity