The purpose of this contract is the use of the driverless vehicle for the expressly contracted service. The services are governed exclusively by these particular conditions and general conditions set out below and signed by both contracting parties.
Unione Motion delivers the renter a rental vehicle (no driver included in the service) described in the corresponding contract signed by the renter, in perfect working condition, with all its documents, tyres, tools and accessories, as well as in good general exterior and cleanliness condition and the customer declares to receive the vehicle reviewed having previously checked that its operation and general condition is good and that he accepts and binds himself to all terms and conditions described in this contract, undertaking to return it in operation or towed at the company's offices on the day of the expiry of this contract.
It is the renter's responsibility to:
It is strictly forbidden:
The customer must be in possession of the original driving license, valid and with a minimum of one year of age, and the lessee or any of the drivers expressly authorized to drive in the contract must be at least twenty-one years old and the leasing company reserves in any case the right not to rent it.
*The following documents are required to pick up the vehicle:
*All documents submitted must be in physical format. Under no circumstance photographs, photocopies or similar will be accepted.
If the contract holder and all drivers reflected in the contract do not provide the documentation described above, delivery of the vehicle will not be possible.
Unione Motion offers these two rates:
Full to Full (basic).
This rate includes:
We will block the customer's credit card excess at the time of pick-up. Once the vehiclehas been returned, if it is in the same condition in which it was delivered to the customer, we will proceed to refund the excess. If the vehicle has damage generated during the period of the contract upon its return, the amount of this will be deducted from the excess.
Unione Motion is not responsible for any fees charged by the customer's bank on the return of the excess.
If no damages or penalties must be charged, Unione Motion will unlock the amount of the excess as soon as possible and will not be responsible for the time it takes the customer's bank to refund this amount.
The exact deposit applicable to each rental is reflected on the front, indicated as "Deposit" and the amounts for each group of vehicles are as follows:
Group A, AA, B, BA, C and CA: Excess of €1,000
Group SC, SCA, D, DA, F and FA: Excess of €1,250
Group CP, SP, GP, SG, SGA, FX, G, GA, H, HA and HX: Excess of €2,000
The deposit will only be accepted by blocking or charging against a VISA or MASTERCARD credit card, which must be in the name of the renter.
If the amount deposited as a deposit does not fully cover any additional charges that may arise due to non-compliance with any of the conditions and/or exclusions of the accident and theft coverage, the renter must pay the lessor the difference and authorizes the lessor to make subsequent charges as mentioned in point 4.1.
Infinity Package.
Our Infinity rate is made up of:
The office is open from 7:00 a.m. to 11:00 p.m
Reservations will only be accepted during the office opening hours.
In the event of a flight delay, the customer is expected until 1:00 a.m., only if they indicate their flight number. In this case you will be charged 40€ for this service. If the flight is delayed after 1:00 a.m., the reservation can remain active until 12:00 p.m. the following morning, as long as the original date and time of return is not changed.
For drivers from 21 to 24 years old, both inclusive, a supplement of €8 per day will apply. Maximum 80€ per rental.
The maximum age for renting a vehicle is 80 years old.
For additional drivers, a supplement of €8/day per rental and driver will apply. Maximum €80 per rental. A maximum of 3 additional drivers are accepted.
The vehicle will be returned at the place, date and time stipulated in the contract and inthe same condition in which it was delivered by the lessor, with all its documents, keys,tools and accessories. Any alteration in the agreed return conditions may result inadditional charges for the renter. If the vehicle is returned excessively dirty and thismeans that it cannot be properly inspected or needs more than 30 minutes of cleaning,it will be considered special cleaning, which incurs a charge of €100.
The duration of the rental contract may not exceed 25 days in any case.
In the event of early termination of the contract by decision of the tenant, the tenant will not be entitled to a refund of the days not used in the rental.
There is a courtesy margin of 59 minutes late in the return of the vehicle with respect tothe agreed time, so if it is returned outside this margin the renter will pay an extraamount of €25 in addition to the full payment of the daily rate for the extra days. The final amount for this reason will be subject to the time of return of the vehicle.
There will be no possibility of contract extension after the end of the original date andtime of the contract. If there are suspicions of misappropriation of the vehicle and the customer does not provide reliable evidence of force majeure, Unione Motion mayactivate the non-return protocol by filing a complaint with the relevant authorities from 59 minutes after the end date of the contract. All costs associated with the non-returnprotocol will be charged to the customer.
If the renter wishes to extend the rental of his/her vehicle, he/she must notify the lessor at least 24 hours before the date and time of the end of the contract, the vehicle must be inspected before making the extension, Unione Motion reserves the right not to rent if any requirement for the use of the vehicle is not met.
One of the requirements may be a flight number and boarding pass in the customer's name.
The customer must sign a new contract for the extended days at the time and pay a new amount immediately for the coverage of this new service, the lessor not guaranteeing that such extension can be carried out.
If the return of the vehicle is not carried out at the place, date and time stipulated in the contract, this would entitle Unione Motion to charge the amount corresponding to the additional days for the delay in addition to the payment of €25 as a penalty for the economic damages caused, as well as any expenses derived from the repatriation and/or recovery of the vehicle. It is expressly forbidden to return the vehicle at the airport terminals of Departures and at any other location other than the original location where the vehicle was collected, or which is expressly authorized by Unione Motion.
In the event of abandonment of the vehicle outside the place stipulated in the contract, Unione Motion would be entitled to charge €200 for this, plus the costs involved in the recovery of the vehicle.
Failure to comply with this condition entitles the lessor to activate the non-return protocol and take charge of the vehicle without prior notice or require it judicially
The customer authorizes Unione Motion to track the rented vehicle using a GPS geolocation system if necessary.
If the customer has the need to return the vehicle outside office hours, that is, from Monday to Sunday from 23:00h to 07:00h, the client may deposit it in the AquaCar Parking car park on the road from Torrellano to the Airport, Km 1, 03320 Torrellano, Alicante, paying at the time of delivery of the vehicle an amount of €25 for this concept. This service is only available for Infinity rate contracts.
The renter agrees that Unione Motion may charge the following items after the end of the rental of the vehicle, by means of electronic payment systems or any other payment system, without its express authorization:
The amount of the charge made to the renter for the damage caused to the vehicle will be calculated considering the valuation made by the qualified staff of Unione Motion according to the price list available on the website and which are available at the vehicle collection office, the existence and amounts of which the renter declares to be aware of. being satisfied with them.
In the event of total loss of the vehicle or damage to it exceeding 25% of the value in current Tax Agency tables, the appraisal will be carried out by an expert office external to Unione Motion.
All the above is applicable without prejudice to a subsequent settlement and adjustment, once a repair estimate has been obtained from a workshop or an appraisal carried out by an expert office, external to Unione Motion. The renter has the right to know and check, by himself or by a designated person, the repair of the vehicle, as well as the duration of the repair.
Unione Motion also reserves the right to charge the lessee compensation for the loss of profits due to the immobilization of the vehicle because the damages suffered on it (stoppage). This compensation will be calculated on the number of days that it is necessary to invest in the repair of the vehicle, established by an expert external to Unione Motion or, once the repair has been carried out, calculating one day for every eight hours of work invested by the repair workshop and using the contracted daily occupancy rate as the basis for quantification.
For security reasons, payment by VISA or Mastercard credit card will only be accepted. The credit card must be in the name of the person listed as the owner of the rental agreement.
Exceptionally, payment by debit card will only be accepted for leases contracted with the Infinity rate or Super Cover coverage.
We do not accept American Express. Cash and smart phone payments are not accepted.
The payment of the rental of the vehicle and the different additional items will be made in the currency chosen by the renter, accepting transactions in multi-currency, subject to the conditions of the Bank that manages the payment or collection, according to the customer's choice.
The settlement of contracts includes the payment of compulsory motor insurance and compulsory civil liability coverage. This coverage is guaranteed and assumed by the insurer with which the lessor has the corresponding insurance policy, and the lessee and authorized drivers, by signing this contract, are adhered to as insured to said policy.
The spouse, ascendants, descendants and siblings or relatives of the lessee or authorized drivers, as well as their partners or persons who have a commercial, employment or dependency relationship with them, are not considered third parties for the purposes of the insurance.
It exempts the renter (except for the amount of the excess, stoppage and accident management charge) from financial and civil liability for damage caused to the vehicle.
Express Exemptions from Accident Coverage:
It exempts the renter (except for the amount of the excess and the stoppage) from financial and civil liability for the total or partial loss of the vehicle due to acts of vandalism or accidental and spontaneous fire of the same.
Express Exemptions from Theft and Fire Coverage:
The renter may be exempt from the payment of the excess of up to €2,000, the accident management charge and other exclusions of the ordinary insurance, by contracting and paying, optionally, the special supplement of the Super Cover or the Infinity rate, the contracting and amount of which will be expressly stated in the contract. This coverage may be purchased after the start of the contract, after the prior evaluation of the vehicle by accredited personnel. It must be demonstrated on site that the vehicle is in the same condition as at the time of signing the initial contract. If the contract does not include the payment of any of the additional coverages, it will be understood that it is not contracted, and the renter expressly assumes all responsibility for the damages excluded in these general conditions. Once this coverage has been contracted, it cannot be cancelled in advance, nor will financial refunds be applied for this concept.
The renter undertakes to inform Unione Motion within a maximum period of forty-eight hours of any loss and to transmit to it any notifications relating to such loss, providing the corresponding accident report or complete details of the opposing party and any witnesses. This is also included for customers with Full-to-Full Rate, Infinity Rate and Super Cover coverage.
The tenant must not prejudge or acknowledge responsibility for the act, collect all possible data and notify the authorities if there is guilt on the part of the opposing party.
The renter shall not abandon the vehicle on public roads, always taking appropriatemeasures to protect the vehicle.
In the event of an accident, regardless of the cause of the accident, and unless the Super Cover has been taken out or the Infinity rate has been contracted, the lessor will charge the renter a fee of €45 for accident administrative procedures.
In the event of a mechanical breakdown, the Unione Motion offices have the assistance telephone numbers of each vehicle brand, to which the lessee must go in the event of not being able to drive the vehicle to a nearby official workshop of the brand or workshop arranged by Unione Motion for the recognition of the fault or to the nearest Unione Motion office.
If the vehicle is to be repaired, the lessee must inform Unione Motion of the fault and its cost before taking any action, so that the repair can be authorized in writing at that workshop or decide to repair it at a workshop contracted by the lessor.
The costs of authorized repairs or replacement of fluids that have been paid by the renter will be reimbursed by the lessor, except for punctures, upon presentation of the corresponding receipts, unless such breakdown has been caused by negligence or misuse of the vehicle by the renter, in which case these expenses must be paid plus travel expenses. towing and stopping of the vehicle, or if such repair has not been authorized by the lessor.
It is the renter's responsibility to refuel the vehicle with the appropriate type of fuel and additive, the amount of which will always be at their own expense. Any expenses or repairs resulting from the use of inadequate fuel will be borne by the renter.
The vehicle must be returned with at least the amount of fuel in the tank listed in the box in the "expected return" section. If this is not the case, the renter must pay the amount of fuel missing at the price in force at that time, as well as the amount of €20 for the refueling service. The latter concept is excluded for the Super Cover and Infinity Rate.
The lessor markets the "Full – Full" fuel policy, the lessee expressly accepts, and knows in advance, the fuel policy according to the rate he chooses.
Unione Motion is a vehicle rental company for holiday use only. Those customers who demonstrate indications of commercial use, such as: corporate email, corporate telephone number, indicating intentions of commercial use, etc. Any commercial use of the vehicle and/or abuse of unlimited mileage, accidents and intensive utility to the vehicle will be in breach of the provisions of the contract and, therefore, we reserve the right not to rent and refuse future rental services.
The settlement or final total amount of the rental is subject to the return of the vehicle being made in the same condition in which it was delivered in expected date, time and place, so the lessee must pay the lessor, once the vehicle has been returned, any extra charge incurred attributable to said lessee based on these general conditions.
Under no circumstances will Unione Motion be held responsible for stolen, damaged, forgotten or lost items inside the vehicle.
Unione Motion has approved child restraint devices that can be supplied to customers upon payment of the rental fee. The installation of the same will be solely the responsibility of the renter. In case of non-return, loss or theft, the lessor will be charged the amount of €54 for the devices known as "booster/elevator" and/or €72 for the devices known as "Baby Seat".
The rental fees for child restraints are as follows:
Baby Seat:
€8/day per rental and seat.
Maximum €72.00 per rental and accessory
Booster Seat:
€6/day per rental and seat.
Maximum €54.00 per rental and accessory.
Unione Motion reserves the right to terminate the contract and/or reservation in advance imminently and without any compensation in any of the following cases:
Responsible
Unione Motion S.L
CIF: B-45768900
C/ Doctor Fleming, 399 Yinghierro
45600 Talavera de la Reina (Toledo)
email: info@moovers.mobi
Purpose
We process the information provided to us by interested parties to provide the requested services (car rental) in a correct and professional manner, to manage the sending of the information they request, and to provide interested parties with offers of related products and services of interest to them. We may contact you and send you commercial communications by ordinary mail and electronic means (SMS, email,
WhatsApp).
The personal data provided will be kept for as long as the commercial relationship is maintained, its deletion is not requested by the interested party and/or for a period of five years from the last confirmation of interest.
To be able to offer you products and services according to your interests and to improve your user experience, we will create a "commercial profile", based on the information provided. No automated decisions will be made based on such a profile.
Legitimation
The legal basis for the processing of your data is the request that appears in your order book, and/or your request for a quote, always in accordance with the terms and conditions contained therein.
The prospective offer of products and services is based on the consent requested, and in no case will the withdrawal of this consent condition the performance of the contract.
You have the obligation to provide the data necessary for the provision of the service, otherwise we will be unable to provide it.
Recipients
Data will not be transferred to third parties other than the managing entity of the UNIONE MOBILITY GROUP, for administrative purposes, unless there is a legal obligation or the necessary provision of a service.
Rights
You have the right to exercise your rights of access, rectification, deletion and portability of your data, as well as to restrict or oppose its processing. You also have the right to withdraw your consent and to lodge a complaint with the Supervisory Authority.
Origin
The data collected always comes from personal interviews held with you and always in relation to the provision of the requested services. They are collected through forms in documentary and computerized support.
This contract will be governed by Spanish law and, if the lessee deserves to be considered a consumer or user, any discrepancy will be submitted to the jurisdiction corresponding to the place of fulfilment of the obligation, such consideration being that of the place where the rental began, and all this in accordance with the express provisions of the current regulations on consumers and users.
Notwithstanding the foregoing, and in accordance with the express provisions of article 38 of Law 16/1987, of 30 July, on Land Transport Regulation, Unione Motion, expressly expresses its will against the resolution of any dispute arising because of the contracting of vehicle rental services being resolved through the Transport Arbitration Board.
It is the landlord's responsibility to read this agreement carefully; Any doubts or disagreements must be stated before accepting and/or signing the contract.
In the event of a breach of any of these clauses, the lessee assumes full liability for damages that may be caused by such breach to the lessor or to third parties.